Terms & Conditions

 

1. scope of application
For all orders via our online shop the following terms and conditions apply.


2. contracting party, conclusion of contract
The contract of sale is concluded with De Breuyn Möbel GmbH.
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can first place our products in the shopping cart without obligation and correct your entries before sending your binding order at any time by using the correction aids provided and explained in the order process. By clicking on the order button you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order will be sent by e-mail immediately after sending the order.
When the contract with us is concluded depends on the method of payment chosen by you:
payment in advance
We accept your order by sending a declaration of acceptance in a separate e-mail within five days, in which we give you our bank details.
credit card
When you place your order, you will simultaneously provide us with your credit card details. After your legitimation as a legitimate cardholder, we will ask your credit card company to initiate the payment transaction and accept your offer.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we ask PayPal to initiate the payment transaction and accept your offer.

3. language of contract, saving of contract text
The languages available for the conclusion of the contract are German and English.
We save the contract text and send you the order data and our general terms and conditions by e-mail. You can view the contract text in our customer login.

4. terms of delivery
In addition to the indicated product prices, shipping costs will be added. You can find out more about the shipping costs from the offers.
We only deliver by forwarder. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.

5. payment
In our shop you can use the following payment methods:

Cash in advance (less 3% discount)
If you choose the payment method prepayment, we will inform you of our bank account details in a separate e-mail and deliver the goods after receipt of payment. ONLY with this payment method we grant you a 3% deduction, which will be indicated to you at the time of purchase or will be deducted.

Credit card
When you place your order, you will simultaneously provide us with your credit card details.
After your legitimation as a legitimate cardholder, we will ask your credit card company to initiate the payment transaction immediately after ordering. The payment transaction is carried out automatically by the credit card company and your card is debited.

PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you have to be registered there or you have to register, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop we ask PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process.

6 Retention of title
The goods remain our property until full payment.

7. transport damages
If goods with obvious transport damages are delivered, please complain about such errors as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact will have no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.

8. warranty and warranties
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The period of limitation for claims based on defects for used goods is one year from delivery of the goods.
The above restrictions and time limits do not apply to claims for damages caused by us, our legal representatives or vicarious agents.
in case of injury to life, body or health,
in case of willful or grossly negligent breach of duty as well as fraudulent intent,
in the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on which the contractual partner may regularly rely (cardinal obligations)
within the framework of a guarantee promise, if agreed or agreed upon.
- insofar as the scope of application of the Product Liability Act has been opened.
Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: You can contact our customer service for questions, complaints and complaints on weekdays from 9:00 a. m. to 4:00 p. m. (CET) by calling 0221-4732672 or by e-mail at versand@debreuyn.de

9. Code of Conduct
We have submitted to the following codes of conduct:
Trusted Shops
http://www.trustedshops.de/shopbetreiber/qualitaetskriterien.html

10. dispute resolution
The European Commission provides an online dispute resolution platform (OS) which you can find at http://ec.europa.eu/consumers/odr/.
We are not obliged or willing to participate in a dispute settlement procedure before a consumer arbitration board.

11. properties of wood
Wood is a natural product. Its natural characteristics, deviations and characteristics must therefore always be observed. In particular, the Buyer must take into account its biological, physical and chemical properties when purchasing and using the goods. If necessary, he must seek professional advice.
The range of natural colour, texture and other differences within a species of wood belongs to the characteristics of the natural product wood and does not represent any reason for complaints or liability.
Property specifications of the seller or the manufacturer with regard to the goods sold only describe the nature of the goods, but do not constitute a guarantee unless expressly agreed otherwise.

12. customs and import duties for deliveries to countries outside the EU
All orders will not be charged any customs or import duties (DDP- Delivered Duty Paid).

13. place of jurisdiction
For disputes arising from or in connection with the delivery of the goods and/or these General Terms and Conditions of Business, the courts at the Seller's registered office shall have exclusive jurisdiction if the Customer is a merchant or if the Customer is a legal entity under public law or a special fund under public law or if the Customer does not have a permanent place of residence in Germany, the Customer has transferred his or her domicile or his usual place of residence abroad after these General Terms and Conditions of Business become effective, or if the place of residence or usual place of residence has been changed.

14 Applicable law
These GTC are subject to German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods, whereby the statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular those of the state in which the customer as a consumer has his habitual residence, remain unaffected.

15 right of withdrawal

right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reasons.

The period of revocation shall be fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or has taken possession of them.

In order to exercise your right of revocation, you must inform us (De Breuyn Möbel GmbH, Girlitzweg 30, Cologne, Tel.: +49-221-473260, e-mail: versand@debreuyn.de) by means of a clear declaration (e. g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

In order to comply with the cancellation deadline, it is sufficient for you to send the notice of cancellation prior to the expiry of the cancellation deadline.

Consequences of the revocation

If you revoke this contract, we will refund to you immediately all payments received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), and at the latest within fourteen days from the day on which we receive notice of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is met if you send the goods before the end of the 14-day period. You shall bear the direct costs of returning the goods. The costs vary depending on the volume and can be estimated up to about $1,000. They shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of their condition, properties and functioning.

The right of revocation does not apply to distance contracts where the customer

- for the delivery of goods manufactured according to customer specifications or
- are clearly tailored to personal needs, or
- which, for health or hygiene reasons, are not suitable for return if their sealant has been removed after delivery.
- which, due to their nature, are not suitable for return shipment